Worksheet

Customer lifecycle action plan

Customer lifecycle action plan

Get the worksheet

*
*
*
*
*

We’ll use the email address that you provide us to send you the resource you requested. Your personal details will always be treated with care in accordance with our Privacy Policy and we’ll never send them to other companies for marketing purposes. dotdigital may contact you further if we have a legitimate interest to do so, but you can unsubscribe from our email communications at any time.

We've created the ultimate worksheet to help you connect with your customers in a smarter way. Download to discover your brand’s own customer journey: from awareness and interest to post-purchase and re-engagement.

We'll help you:

  • Identify key lifecycle stages and audiences
  • Curate the most relevant content
  • Make contact on the right channels
  • Trigger important lifecycle automations
  • Define your customers’ actions
  • Improve your conversion points

For each section of the planning process, we've provided some written prompts to get you thinking about your business. Know how and when to drive customer action.