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5 ways to make your customers happier

Dotdigital | 5 ways to make your customers happy - Infographic

The difference between satisfaction and delight lies with the customer’s experience of a particular interaction or transaction.

Satisfying customers is key – but it’s a minimum standard. Delighting customers and providing extraordinary experiences are what you should be aiming for. You need to put yourself in your customers’ shoes.

The 5 ways to make your customers happier uncovers:

the three things you need to align to create personalized content
the key to surfacing more relevant product recommendations
how to make your contextual messaging impactful and actionable
which channels offer the best experience for your customers

Grab your quick-fire infographic for 5 ways to make customers happy. Inside you’ll find out how to connect with customers meaningfully, through experiences that please.

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