Ebook

Time to evolve: thriving not surviving

Time to evolve: thriving not surviving

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The ‘new normal’ is a term that has been thrown around for a while now. Businesses quickly had to find new ways of working and innovate quickly to keep the wheels turning, especially as the reality set in that this new way of life was going to be more permanent than temporary. But now we’re firmly into the second half of 2020, after adapting to the ‘new normal’, don’t you want to do more than just ‘survive’ as a business?

In this ebook we’ll talk you through some of the most recent improvements we’ve brought to dotdigital Engagement Cloud that meet the needs of our customers in this next evolution of new normal, with highly-evolved tools to hunt and gather data opportunities. What’s new:

  • Engage at every step in the customer lifecycle with new ecommerce delights including upgrades to BigCommerce and Salesforce Commerce Cloud, and Magento integrations.
  • Two-way marketing preference sync for Microsoft Dynamics 365 allows you to go beyond compliance and empathetic and effective CX.
  • Reach further, even in times of social distance. Global SMS sending has been made even easier, from self-serve, to embedding pages and forms, SMS can be the envelope for higher ROI than ever.

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