Best practice guide

Amaze your customers with an unforgettable experience

Unforgettable customer experience

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Learn how to create a shopping experience that keeps customers coming back.

The age of the cookie-cutter shopping experience is over. Today’s online customers crave an experience that’s unique, connected, and personalized. And the merchants that deliver it will always earn more. Personalized shopping features like individualized product recommendations can increase average order value by 50 percent or more.

But creating this kind of experience isn’t easy. You must connect all stages of the customer journey and make each one more engaging, more personal, and mobile-friendly – without being intrusive. It’s a tough balance to achieve, and few merchants get it right.

That’s why Adobe has teamed up with our Premier Partners to create an eGuide to designing the ultimate customer experience. Learn about:

  • Nosto: Secrets to personalizing every single interaction
  • dotdigital: Using marketing automation to unlock repeat sales
  • Akeneo: The product information mistakes that kill conversions
  • Yotpo: Content that always converts
  • NS8: How the wrong kind of security can cost you customers
  • Vertex: Making tax payments a natural part of your cx
  • DHL: Shipping and delivery that build customer loyalty

 

 

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